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Adoption Program 2023 – You can choose what to learn!

Posted on January 17, 2023 by Debbie Tatum

Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading →

Adoption, Best Practices, Demonstration, Enhancement, News, Please take note, Rollout, Webinar

AgentMate: Brief Outage Scheduled for January15th @ 12:00AM CT (1:00AM EST)

Posted on January 13, 2023 by Debbie Tatum

The Internova Infrastructure Team will be rebooting the AgentMate Web Servers on January 15th at 12:00AM CT (1:00AM EST)  . This is projected to be a very brief outage that might kick you out of the application, however, you will… Continue Reading →

Outage, Please take note

Thank you for joining us in the Adoption Program 2022 Sessions!

Posted on December 21, 2022 by Debbie Tatum

It was a pleasure and a privilege for us to share with you over 70 learning webinars during 2022 Adoption Program. We had the chance to review different products and functionalities AgentMate offers, such as: Agent Profiler + Leads Module… Continue Reading →

Adoption, Technical Tips, Webinar Adoption, Agency News

AgentMate: Brief Outage Scheduled for December 10th @ 7:00AM CT (8:00AM EST)

Posted on December 9, 2022 by Debbie Tatum

The Internova Infrastructure Team will be rebooting the AgentMate Web Servers on December 10th at 7:00AM CT (8:00AM EST)  . This is projected to be a very brief outage that might kick you out of the application, however, you will… Continue Reading →

Outage, Please take note

Quarterly NCOA Processing December 2022

Posted on December 8, 2022 by Debbie Tatum

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

December 2022 AgentMate Release Notes

Posted on December 5, 2022 by Debbie Tatum

AgentMate Release Notes Release Date Planned for Tuesday December 6th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit AG-7171 Missing… Continue Reading →

Please take note, Release Notes

Resolved: Urgent AgentMate Server Maintenance @11AM EST

Posted on November 14, 2022 by Debbie Tatum

AgentMate is now up and running. Thank you for your patience.   We are aware that invoices and reporting screens are blank. In order to resolve the issue, the Internova Infrastructure team will need to do maintenance on the servers… Continue Reading →

Uncategorized

AgentMate Sluggishness

Posted on November 9, 2022 by Debbie Tatum

We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team

Please take note

RESOLVED: Technical Issues ~ AgentMate

Posted on November 8, 2022 by Debbie Tatum

update:  You are now able to log into AgentMate. We apologize for this brief outage and thank you for your patience as we worked through it. Thank you, The AgentMate Team      

Uncategorized

November 2022 AgentMate Release Notes

Posted on November 4, 2022 by Debbie Tatum

AgentMate Release Notes Release Date Planned for Tuesday November 8th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes.   What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7130… Continue Reading →

Please take note, Release Notes

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Recent Posts

  • Adoption Program 2023 – You can choose what to learn!
  • AgentMate: Brief Outage Scheduled for January15th @ 12:00AM CT (1:00AM EST)
  • Thank you for joining us in the Adoption Program 2022 Sessions!
  • AgentMate: Brief Outage Scheduled for December 10th @ 7:00AM CT (8:00AM EST)
  • Quarterly NCOA Processing December 2022

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