A technical issue occurred during the Release process this morning delaying the release time. To prevent interruption of service we are postponing this morning’s release to tomorrow morning – June 9th 2021. Thank you. The AgentMate Team
An AgentMate Release occurred on June 8th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
The Internova Infrastructure Team will be installing Microsoft Updates to the AgentMate servers on Saturday, June 5th 2021 between 7Am and 8AM EST. During this hour, users might have difficulty logging into the application. We apologize for the inconvenience… Continue Reading
At 6AM EST on Thursday, June 3rd, the Infrastructure team will be doing system maintenance for roughly one hour. During this time page refreshes may be slower than normal. We thank you for you patience and apologize for any inconvenience this… Continue Reading
We are aware of some connectivity issues and sluggishness within the AgentMate application and are working as quickly as possible to identify the root cause and fix the issues at hand. We appreciate your patience as we work through this… Continue Reading
AgentMate is now available to all end users. We thank you for your patience and wish you a wonderful and safe long weekend! The AgentMate Team
Attention All AgentMate Users: AgentMate will be down for maintenance for roughly one hour beginning at 5PM EST (2PM PST) You will not have access to the application during this time. We apologize for this inconvenience and thank you for… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
An AgentMate Release occurred on May 4th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
An AgentMate Release occurred on April 6th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading