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AgentMate Release January 12th, 2021

Posted on January 12, 2021 by vpuig

An AgentMate Release occurred on January 12th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

Sunsetting Express Res on January 26th – PLEASE READ THE FOLLOWING:

Posted on January 11, 2021 by vpuig

The AgentMate Team is very excited to launch the new “Create Res” module and sunset the old “Express Res”. We will be sunsetting “Express Res” on the morning of January 26th, 2021   If you have not already done the… Continue Reading →

News, Please take note Create Res, Express Res, Sunset

AIG Integration

Posted on December 15, 2020 by vpuig

We are experiencing some pricing discrepancies when quoting AIG insurance through AgentMate. Please check the AIG website when booking AIG insurance through AM. In the meantime, the quoting functionality will remain available as the issue is only with certain policies… Continue Reading →

Please take note AIG

Attention: AgentMate – Sunsetting of Express Res

Posted on December 9, 2020 by vpuig

On behalf of the AgentMate team, we would like thank you for participating in the Create Res – Reservation Webinar! We are very excited to launch the new screens and sunset the old Express Res. If you were not able… Continue Reading →

Please take note, Webinar Attention, Express Res, Important, Take Note

AgentMate Release December 1st, 2020

Posted on December 1, 2020 by vpuig

An AgentMate Release occurred on December 1st at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

AgentMate Release November 10th, 2020

Posted on November 10, 2020 by vpuig

An AgentMate Release occurred on November 10th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

Product Announcement – CHUBB Insurance Updates

Posted on October 15, 2020 by vpuig

CHUBB Insurance has made some updates to their current insurance policies/plans and those will be reflected in AgentMate on October 20th, 2020. If you are a current user, please read over the “CHUBB Product Updates Announcement Flyer” attached. If you… Continue Reading →

Integrations, Please take note, Uncategorized Chubb, Insurance, Product

Create Res Rollout

Posted on September 24, 2020 by vpuig

Hello Owners & Managers, As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add Express Reservation… Continue Reading →

News, Please take note, Rollout, Webinar Create Res, Rollout, Webinar

AgentMate Release September 15th, 2020

Posted on September 15, 2020 by vpuig

An AgentMate Release occurred on September 15th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

Server Maintenance on Saturday August 22nd

Posted on August 20, 2020 by vpuig

Due to server maintenance Leaders Edge consumer-facing websites and Agent Universe may be down on August 22nd at 5:30 am CST. The maintenance window can last up to 2 hours. If you have any questions or concerns please e-mail us… Continue Reading →

Please take note maintenance, Outage

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Recent Posts

  • AgentMate Release January 12th, 2021
  • Sunsetting Express Res on January 26th – PLEASE READ THE FOLLOWING:
  • AIG Integration
  • Attention: AgentMate – Sunsetting of Express Res
  • AgentMate Release December 1st, 2020

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