Dear Customers, Our Adoption Program continues during June and July with new training sessions about two interesting and useful AgentMate functionalities: Groups (basic features) and Commission Payment Flow. As usual, click on each webinar link to register and receive the… Continue Reading
Dear Customers, Thank you very much for joining the webinars of this first cycle of the Adoption Program 2023. It has been a pleasure to have you on board, sharing knowledge, experiences and strengthening the partnership between AgentMate and its… Continue Reading
Dear Customer, Our Adoption webinars continue today and we want you to join us! The topics that we selected for this first stage are List Management feature and how to setup a new Counselor into AgentMate. Please see the upcoming… Continue Reading
Dear End Users: What would you like to learn more about? What do you find the most challenging within AgentMate? We touched on these areas of the application last year: Memorized Reports Pay Now Leads + Agent Profiler Cash Status… Continue Reading
The Internova IT Team will be performing network maintenance activities starting on Friday March 10th starting at 10PM ET and ending by 10:30PM ET. What to expect During this maintenance window we expect that there will be an network outage… Continue Reading
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team
Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading
The Internova Infrastructure team will be performing server updates on Sunday February 26th from 12:00 – 1:00 am ET. This might result in AgentMate being inaccessible for around 15 minutes on that date. We apologize for the inconvenience. The AgentMate… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday February 7th, 2023, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7327 Import… Continue Reading
On March 1st, 2023, we will be updating the password requirements for AgentMate. When you log in for the first time on March 1st or thereafter you will be prompted to change your password and to follow minimum requirements to… Continue Reading