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More Adoption webinars for next week. Click to register!

Posted on June 9, 2023 by Debbie Tatum

Dear Customers, Our Adoption Program continues during June and July with new training sessions about two interesting and useful AgentMate functionalities: Groups (basic features) and Commission Payment Flow. As usual, click on each webinar link to register and receive the… Continue Reading →

Adoption, News, Webinar Adoption, AgentMate

Adoption Program first stage is over… But new sessions are coming!

Posted on May 26, 2023 by Debbie Tatum

Dear Customers, Thank you very much for joining the webinars of this first cycle of the Adoption Program 2023. It has been a pleasure to have you on board, sharing knowledge, experiences and strengthening the partnership between AgentMate and its… Continue Reading →

Adoption, News, Webinar Adoption, AgentMate

Click to register! “New Counselor Setup” training sessions finish today

Posted on May 23, 2023 by Debbie Tatum

Dear Customer, Our Adoption webinars continue today and we want you to join us! The topics that we selected for this first stage are List Management feature and how to setup a new Counselor into AgentMate. Please see the upcoming… Continue Reading →

Adoption, News, Webinar

Adoption 2023 – Webinars will start in April – Share your feedback!

Posted on March 23, 2023 by Debbie Tatum

Dear End Users: What would you like to learn more about? What do you find the most challenging within AgentMate? We touched on these areas of the application last year:  Memorized Reports Pay Now Leads + Agent Profiler Cash Status… Continue Reading →

Adoption, Please take note, Webinar

Scheduled Outage – Communication

Posted on March 9, 2023 by Debbie Tatum

The Internova IT Team will be performing network maintenance activities starting on Friday March 10th starting at 10PM ET and ending by 10:30PM ET. What to expect During this maintenance window we expect that there will be an network outage… Continue Reading →

Outage

AgentMate Sluggishness

Posted on March 3, 2023 by Debbie Tatum

We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team

Issue, Please take note

Adoption Program 2023 – You can choose what to learn!

Posted on February 24, 2023 by Debbie Tatum

Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading →

Adoption, Best Practices, Demonstration, Enhancement, News, Please take note, Rollout, Webinar

AgentMate: Brief Outage Scheduled for February 26th

Posted on February 23, 2023 by Debbie Tatum

The Internova Infrastructure team will be performing server updates on Sunday February 26th from 12:00 – 1:00 am ET. This might result in AgentMate being inaccessible for around 15 minutes on that date. We apologize for the inconvenience. The AgentMate… Continue Reading →

Outage, Please take note

February 2023 AgentMate Release Notes

Posted on February 3, 2023 by Debbie Tatum

AgentMate Release Notes Release Date Planned for Tuesday February 7th, 2023, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7327 Import… Continue Reading →

Please take note, Release Notes

Please Note: Password update required by all Users

Posted on February 2, 2023 by Debbie Tatum

On March 1st, 2023, we will be updating the password requirements for AgentMate. When you log in for the first time on March 1st or thereafter you will be prompted to change your password and to follow minimum requirements to… Continue Reading →

Best Practices, Enhancement, News, Please take note, Rollout, Tip of the Week

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Recent Posts

  • More Adoption webinars for next week. Click to register!
  • Adoption Program first stage is over… But new sessions are coming!
  • Click to register! “New Counselor Setup” training sessions finish today
  • Adoption 2023 – Webinars will start in April – Share your feedback!
  • Scheduled Outage – Communication

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