Did you know that you can create individual invoices for passengers on the same reservation? When friends or siblings travel together they often will pay for their own portion of a shared booking; because of this when a new booking is… Continue Reading
Did you know that AgentMate has cached pricing for most major cruise lines? Yes! Each morning new pricing is loaded into the application and can be found on the Inventory > Search All Inventory screen. You can see pricing for Inside,… Continue Reading
As technology continues to advance AgentMate continues to update its processes and procedures to stay current. Microsoft has stopped deploying software updates and bug fixes for older versions of Internet Explorer so AgentMate will no longer be accessible in IE10… Continue Reading
Did you know that you can start a New Lead or Reservation within AgentMate from the Client List screen? We’ve found this to be a very popular feature that Agents use as soon as they learn about it. After you have initially… Continue Reading
As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this Vacation.com audits and updates clients opted-in for the Engagement Program on a quarterly basis. In many cases,… Continue Reading
AgentMate is cross-browser compatible, meaning it can be used in nearly every browser including Google Chrome, Internet Explorer 11+, Microsoft Edge, Safari, and Firefox. Currently we see most Agents using Google Chrome. AgentMate makes heavy use of Pop-up windows; because… Continue Reading
Did you know that AgentMate integrates with CruisePRO? That’s right! AgentMate and CruisePRO, Vacation.com’s best-in-class Cruise Booking tool, share a deep integration. From CruisePRO you can export your booking information into AgentMate, removing data entry from your daily to-dos. Starting your booking… Continue Reading
Summary: In addition to various bug fixes, the release some updates to the Lead Management portion of AgentMate will be included. Individual bug fixes will be communicated back to the reporting User. Details: Lead Management Updates: Updates have been made… Continue Reading
Did you know that AgentMate can store Loyalty Numbers for your clients? Not only does AgentMate provide a place for you to store your Client’s Loyalty Numbers, these loyalty numbers will automatically be included on the Client’s Invoice when that… Continue Reading