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Month: December 2017

AgentMate Academy is Back Up!

Posted on December 21, 2017 by sbuschiazzo

The issue with the Absorb link has been solved. AgentMate Academy is available now. If you have any questions, please contact your Support Department.  

Issue Academy, access

AgentMate Academy is currently down

Posted on December 19, 2017 by sbuschiazzo

Developers are working on resolving an issue that started with an update that took place with Absorb and the Learning Management System. The fix as of now is scheduled to be done Wednesday AM. Dec 20, 2017. If you have… Continue Reading →

Issue, Please take note Academy, AgentMate

AgentMate Support – Holiday Hours

Posted on December 15, 2017 by Debbie Tatum

AgentMate Support has announced their holiday hours. Friday, December 22nd – Closing at 4 PM EST Monday, December 25th – Closed Friday, December 29th – Closing at 4 PM EST Monday, January 1st – Closed   The AgentMate Team wishes… Continue Reading →

Please take note Agency News

AgentMate Release December 12th, 2017

Posted on December 12, 2017 by Debbie Tatum

An AgentMate Release is scheduled for Tuesday, December 12th at approximately 2:00 AM EDT.  This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the bug fixes, a new payor… Continue Reading →

Release Notes Agency News, Best Practice, Bug Fixes, Customer Service, Group Registration Form, Groups, Integration, Time Saving

AgentMate Release November 21st, 2017

Posted on December 11, 2017 by Debbie Tatum

An AgentMate Release occurred on Tuesday, November 21st at approximately 2:00 AM EDT.  This release included a number of bug fixes that were communicated to the reporter(s) following post-release testing. Among the bug fixes, a new View called Line Item… Continue Reading →

Release Notes access, Added Revenue, AgentMate, Air, Best Practice, Bug Fixes, Invoice, Itinerary, Links, Pricing Details, Query Tool

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Recent Posts

  • AgentMate Support – Holiday Hours
  • Engagement End to End – Now available on AgentMate Academy
  • AgentMate Outage Friday, November 9th
  • Technical Issues
  • Quarterly NCOA Processing Aug 2018

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