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News

Sunsetting Express Res on January 26th – PLEASE READ THE FOLLOWING:

Posted on January 11, 2021 by vpuig

The AgentMate Team is very excited to launch the new “Create Res” module and sunset the old “Express Res”. We will be sunsetting “Express Res” on the morning of January 26th, 2021   If you have not already done the… Continue Reading →

News, Please take note Create Res, Express Res, Sunset

Create Res Rollout

Posted on September 24, 2020 by vpuig

Hello Owners & Managers, As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add Express Reservation… Continue Reading →

News, Please take note, Rollout, Webinar Create Res, Rollout, Webinar

AgentMate Release May 5th, 2020

Posted on May 5, 2020 by Debbie Tatum

An AgentMate Release occurred on May 5th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

News, Release Notes Bug Fixes, Release Notes

AgentMate Release March 24th, 2020

Posted on March 27, 2020 by Kaira Diaz

An AgentMate Release occurred on March 24th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

News, Release Notes Bug Fixes, Release Notes

Updated AgentMate PCI Compliance

Posted on March 20, 2020 by Kaira Diaz

After collaborating with PCI auditors and the TLG information security teams, we will implement the following PCI compliance change on March 24, 2020. CVV data will be purged from AgentMate’s database if the transaction is not processed in the application… Continue Reading →

News cvv, pci compliance

AgentMate Release February 20th, 2020

Posted on February 20, 2020 by Kaira Diaz

An AgentMate Release occurred on February 20th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

News, Release Notes Bug Fixes, Release Notes

Credit Card Billing Address for Online Payments

Posted on January 20, 2020 by Kaira Diaz

After the January 21st release, there will be some changes in the online payment processing. Clients that receive an electronic invoice can pay with their credit card using the Pay Now function. Once they submit their credit card information along… Continue Reading →

Enhancement, News billing address, Client Profile, credit card online payment, pay now function

AgentMate Release January 21st, 2020

Posted on January 20, 2020 by Kaira Diaz

An AgentMate Release will occur on January 21st at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department… Continue Reading →

News, Release Notes Bug Fixes, Release Notes

Happy Holidays and warm wishes for 2020!

Posted on December 20, 2019 by Kaira Diaz

As the holiday season is upon us, we find ourselves reflecting on the past year and those who have helped to shape our business. It’s been quite a year for us all! We hope that 2019 has been just as… Continue Reading →

News

AIG Travel Guard Integration with AgentMate

Posted on November 22, 2019 by Kaira Diaz

Updates to the AIG/Travel Guard insurance plans will be in place to align with AIG/Travel Guard’s new policy structure on Monday, November 25th. These mandatory updates will ensure the continued opportunity for AgentMate users to quote and sell the most… Continue Reading →

Integrations, News

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Recent Posts

  • AgentMate Release January 12th, 2021
  • Sunsetting Express Res on January 26th – PLEASE READ THE FOLLOWING:
  • AIG Integration
  • Attention: AgentMate – Sunsetting of Express Res
  • AgentMate Release December 1st, 2020

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