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News

Adoption Program 2023 – You can choose what to learn!

Posted on January 17, 2023 by Debbie Tatum

Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading →

Adoption, Best Practices, Demonstration, Enhancement, News, Please take note, Rollout, Webinar

Quarterly NCOA Processing December 2022

Posted on December 8, 2022 by Debbie Tatum

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

IMPORTANT: AgentMate “Knowledge Base” Update

Posted on November 1, 2022 by Debbie Tatum

Hello All, We are excited to inform you that the AgentMate “Knowledge Base” is going to be revamped, we will be updating the current material, removing out of date content and adding new documentation! This is all to provide you,… Continue Reading →

News

Adoption Program 2022 – Last two Query Reports webinars on Wednesday!

Posted on October 4, 2022 by Debbie Tatum

Expand your reporting resources using Query Reports! With AgentMate you have the ability to get the most accurate and detailed reports. If you want to go one step further and customize those reports to fit all your operational needs, you… Continue Reading →

Adoption, News, Webinar

Quarterly NCOA Processing August 2022

Posted on August 22, 2022 by vpuig

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

Quarterly NCOA Processing June 2022

Posted on June 2, 2022 by vpuig

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

AgentMate Upgrade Update

Posted on December 11, 2021 by vpuig

The AgentMate upgrade is still taking place. The entire AM team is working as fast as possible in order to complete the upgrade. We will let you know as soon as we have a firm ETA.   We appreciate your… Continue Reading →

News, Uncategorized

AgentMate Maintenance | July 17th 8:00 AM – July 17th 9:00 AM CT

Posted on July 8, 2021 by Debbie Tatum

The Internova Infrastructure Team will be doing maintenance to the AgentMate application on July 17th  2021 between  8AM – 9AM CT. During this hour,  users may have difficulty logging into the application as well as some sluggishness. We apologize for… Continue Reading →

Issue, News, Outage

Release delayed one day

Posted on June 8, 2021 by Debbie Tatum

A technical issue occurred during the Release process this morning delaying the release time. To prevent interruption of service we are postponing this morning’s release to tomorrow morning –  June 9th 2021. Thank you. The AgentMate Team

News, Please take note, Release Notes

Down for Maintenance, May 28th @ 5PM EST

Posted on May 28, 2021 by Debbie Tatum

Attention All AgentMate Users: AgentMate will be down for maintenance for roughly one hour beginning at 5PM EST (2PM PST) You will not have access to the application during this time. We apologize for this inconvenience and thank you for… Continue Reading →

Issue, News, Outage

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Recent Posts

  • Adoption Program 2023 – You can choose what to learn!
  • AgentMate: Brief Outage Scheduled for January15th @ 12:00AM CT (1:00AM EST)
  • Thank you for joining us in the Adoption Program 2022 Sessions!
  • AgentMate: Brief Outage Scheduled for December 10th @ 7:00AM CT (8:00AM EST)
  • Quarterly NCOA Processing December 2022

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