Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
AgentMate is now up and running. Thank you for your patience. We are aware that invoices and reporting screens are blank. In order to resolve the issue, the Internova Infrastructure team will need to do maintenance on the servers… Continue Reading
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team
update: You are now able to log into AgentMate. We apologize for this brief outage and thank you for your patience as we worked through it. Thank you, The AgentMate Team
AgentMate Release Notes Release Date Planned for Tuesday November 8th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7130… Continue Reading
Hello All, We are excited to inform you that the AgentMate “Knowledge Base” is going to be revamped, we will be updating the current material, removing out of date content and adding new documentation! This is all to provide you,… Continue Reading
We are aware that some guests are not receiving the CE Reminders emails. Our developers are currently working to assess and correct the issue. We currently do not have an ETA. We encourage you to check your CE Reminders settings… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday October 11th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note… Continue Reading
We are aware that some end users are unable to quote and purchase Travel Guard Insurance products through AgentMate. It appears TGI made a change on their end and our developers are currently working with TGI’s Development team to assess and… Continue Reading
Expand your reporting resources using Query Reports! With AgentMate you have the ability to get the most accurate and detailed reports. If you want to go one step further and customize those reports to fit all your operational needs, you… Continue Reading