We are aware that some users are experiencing issues when trying to access AgentMate. We are already working on this as a High Priority. Sorry for the inconvenience and thanks for your patience while we work through this. The AgentMate… Continue Reading
Please be advised that due to scheduled maintenance, AgentMate will be unavailable for approximately 30 minutes on Tuesday, August 13,th starting at 5:00 AM CT We apologize for any inconvenience this may cause and appreciate your understanding The… Continue Reading
We are currently working through a few minor issues from the server migration that took place yesterday We apologize for the inconvenience and appreciate your patience while we work through this The AgentMate Team
We are thrilled to announce that AgentMate will be migrating to a New Landing Zone to enhance your user experience, improve speed, and increase application stability. **Please note the following important information:** The application will be unavailable for approximately 12… Continue Reading
AgentMate is now back up and running. Sorry for the inconvenience that this might have caused. If you need further assistance, please do not hesitate to reach out to amsupport@travelleaders.com. Thanks for your patience while we worked through this. The… Continue Reading
Hi All, We are aware that agents are unable to access AgentMate. We are already working on this with the Infrastructure team as a High Priority. We apologize for the inconvenience. We will keep you updated as we have more… Continue Reading
The Internova Infrastructure team will be performing updates on the AgentMate servers, today, Tuesday June 11th at 10pm ET. As a result of this, the application will be unavailable for about 5 minutes. We apologize for the inconvenience and appreciate… Continue Reading
We would like to inform you about an important update regarding Cruise Fares within AgentMate. California has passed a law that requires all travel agents to quote the total price for cruise bookings, including all taxes and fees, effective July… Continue Reading
The Internova Infrastructure team will be applying Windows security updates on the AgentMate database server, Today, Wednesday May 22nd at 9pm ET. We do not anticipate any overall impact on the AgentMate functionality. However, please note that reports will be… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading