Pertains to the Client Profile within AgentMate
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
Applicable to TLN Member Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
An AgentMate Release is scheduled for early morning Wednesday, September 6th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. In addition, we are pleased to… Continue Reading
Enhancements, Updates, a New Look and so much more…. After months of collecting your ideas, opinions and enhancement request, we are happy to announce the release of many new and amazing features along with a new look and feel to… Continue Reading
Update (26 Jul 2016): The solution referenced has been deployed and issue is now resolved. In the event that this or other issues arise, please don’t hesitate to notify your support department. Issue: Reservations imported from CruisePRO that contain Clients… Continue Reading
Have you ever had a client that is a continual challenge, one who rarely purchases and when they do requires phone calls every few days for seven months? I think many of us have. In AgentMate there is the ability… Continue Reading
Have you ever had an Agent retire or leave their agency? As time goes on inevitably Agents will leave and when this happens it can be important to reassign their clients to a remaining agent. This helps ensure that there’s no… Continue Reading
Summary: An AgentMate release is scheduled to go live the evening of June 15 into morning of June 16. This contained several bug fixes which will be communicated to the impacted users. In addition to that there is foundation work… Continue Reading
Do you tend to fly on the same airline to maximize your reward miles? I think most of us do, just like your clients. To help you remember things like this for your clients AgentMate offers the Preferences section of… Continue Reading