Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
AgentMate’s infrastructure upgrade has been completed ahead of schedule; this means that AgentMate users can now access the application. For Travel Leaders Group employees there may be a slight access delay while the DNS finishes updating; this should last no… Continue Reading
We are proud to announce the launch of our newest AgentMate Insurance Integration. The Manulife Insurance integration will be live on January 22, 2018! This new integration will cut down on the manual data entry as well as removing… Continue Reading
There is an AgentMate Release scheduled for the morning of Thursday, June 8th at approximately 2:00 AM EDT. This release will include several bug fixes that will be communicated to the reporter(s) following post-release testing. Reminder: If you have not… Continue Reading
There will be an AgentMate Maintenance Release occurring the morning of 18 January 2017; the release will go live at approximately 3 am PT. A number of localized bugs have been completed and will be included in the AgentMate Maintenance Release.… Continue Reading
Update: The error preventing access to Agent Universe via AgentMate has been resolved. You are now able to click the link on the top right of your screen marked “Agent Universe” . This will grant you access to Agent Universe.… Continue Reading
The AgentMate Team would like to wish you and yours a wonderful Holiday Season and a very Happy, Healthy and Prosperous New Year.
Last Night Microsoft pushed some updates last evening. Because of this there have been isolated cases where the AgentMate login screen would not load. In each case this has been resolved closing all programs and shutting down the user’s computer. Once… Continue Reading
Have you ever had clients travelling with one of your groups, but they weren’t a part of the group contract? With all of the different Fare codes out there a client will inevitably be booked in under a rate that may be ineligible… Continue Reading
For Vacation.com Members: An issue was encountered uploading the Direct Mail data into the Engagement tool, to prevent any risk of data corruption Direct Mail Engagement will utilize the same list as last week. Regular processing will resume 27 May… Continue Reading