An AgentMate Release occurred on Tuesday, April 9th at approximately 5:00 AM ET. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
An AgentMate Release occurred on Thursday, March 27th at approximately 2:00 AM ET. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. A note for eEngagement users: a few… Continue Reading
An AgentMate Release occurred on Thursday, August 2nd at approximately 2:00 AM ET. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. One update was made under the Counselor… Continue Reading
An AgentMate Release occurred on Thursday, June 28th at approximately 2:00 AM EDT. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with any questions… Continue Reading
An AgentMate Release is scheduled Thursday, May 3rd at approximately 2:00 AM EDT. This release is heavy with a number of bug fixes that have been outstanding since the code freeze last month. Some improvements to user experience within current functionality… Continue Reading
We have received reports of intermittent issues to a few screens for some AgentMate users accessing the application using Firefox or Safari. We are working to resolve the issue and will push through a fix as quickly as possible. In… Continue Reading
An AgentMate Release is scheduled for Tuesday, December 12th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the bug fixes, a new payor… Continue Reading
An AgentMate Release occurred on Tuesday, November 21st at approximately 2:00 AM EDT. This release included a number of bug fixes that were communicated to the reporter(s) following post-release testing. Among the bug fixes, a new View called Line Item… Continue Reading
An AgentMate Release is scheduled for Tuesday, October 31st at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the items included in the release… Continue Reading
AgentMate Release October 10th, 2017 An AgentMate Release is scheduled for Tuesday, October 10th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the… Continue Reading