UPDATE: The AgentMate technical environment is being expanded and made for a more robust for the future. As part of this strategy, we are experiencing some performance issues which we are working diligently to resolve. We are making steady improvements… Continue Reading
To be compliant with a new GDPR requirement for users to acknowledge that AgentMate uses cookies to support its functionality, a prompt will be presented to users logging in beginning the evening of May 24, 2018. Users will not will… Continue Reading
There were two recent AgentMate Releases that addressed primarily bug fixes. Both of the AgentMate Releases were completed successfully. Any users who reported bugs/issues were contacted following post release testing. Supplemental notes tied to these two releases can be found… Continue Reading
We have received reports of intermittent issues to a few screens for some AgentMate users accessing the application using Firefox or Safari. We are working to resolve the issue and will push through a fix as quickly as possible. In… Continue Reading
AgentMate Release October 10th, 2017 An AgentMate Release is scheduled for Tuesday, October 10th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the… Continue Reading
An AgentMate Release is scheduled for early morning Thursday, September 14th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the items included is a… Continue Reading
An AgentMate Release is scheduled for early morning Wednesday, September 6th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. In addition, we are pleased to… Continue Reading
An AgentMate Release scheduled for early morning Tuesday, August 8th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Included is an enhancement to the… Continue Reading
An AgentMate release is scheduled for the morning of Friday, April 28th, around 3:30 AM PT/6:30 AM EDT. This release will include several bug fixes that will be communicated to the reporter(s) following post-release testing. Based on feedback from the… Continue Reading
An AgentMate release is scheduled for the morning of Tuesday, April 11th, around 3:30 AM PT. Most of the release contains foundational development for upcoming enhancements and should not impact users. This release will include a number of bug fixes… Continue Reading