My AgentMate
Menu Close
  • Home
  • Log Into AgentMate
  • About AgentMate
    • AgentMate Knowledge Base
  • Report an Issue
    • How to Troubleshoot a Browser Issue

Author: vpuig

Quarterly NCOA Processing August 2022

Posted on August 22, 2022 by vpuig

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

AgentMate Release August 2nd, 2022

Posted on August 2, 2022 by vpuig

An AgentMate Release occurred on August 2nd at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

August 2022 Release Notes

Posted on July 27, 2022 by vpuig

AgentMate Release Notes   Release Date   Planned for Tuesday, August 2nd, 2022  by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes.   What’s New   Issue key Release Note Title Release Note Summary Affected… Continue Reading →

Please take note, Release Notes

Absorb SSO Changes by end of year

Posted on July 27, 2022 by vpuig

Hello All,   This is to let you know that there will be mandatory updates for Absorb happening before end of year. Currently, we do not have a date as to when this will take place. We will advise on… Continue Reading →

Please take note

AgentMate Database Servers Patch

Posted on July 19, 2022 by vpuig

An AgentMate database servers patch will take place on Sunday July 24th between 10 am and 12 pm CT. A brief interruption of 5-10 minutes is expected within that timeframe.   We apologize for the inconvenience and appreciate your patience… Continue Reading →

Please take note, Release Notes

AgentMate Release June 28th, 2022

Posted on June 28, 2022 by vpuig

An AgentMate Release occurred on June 28th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

June AgentMate Release Notes

Posted on June 24, 2022 by vpuig

Release Date Planned for Wednesday, June 28th, 2022  by 8:00 a.m. EDT.   What’s New   Issue key Release Note Title Release Note Summary Affected business unit AG-6762 Group Online Registration Form update required To update the Group Online Registration… Continue Reading →

Please take note, Release Notes

Attention: AgentMate – Customer Experience reminder outage

Posted on June 17, 2022 by vpuig

Attention All End Users that use the Customer Experience module within AgentMate: We are currently working in order to fix an issue that prevents the Customer Experience File from updating. Because of this, scheduled reminders have not been sent since… Continue Reading →

Outage, Please take note

Quarterly NCOA Processing June 2022

Posted on June 2, 2022 by vpuig

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

AgentMate Patch Release

Posted on June 2, 2022 by vpuig

The AgentMate patch release was successfully deployed today at 6:00 am CT

Uncategorized

Post navigation

Older Articles

First Time logging in?

Check Here for important Tips about configuring your Internet Browser.

Categories

Recent Posts

  • Adoption Program 2023 – You can choose what to learn!
  • AgentMate: Brief Outage Scheduled for January15th @ 12:00AM CT (1:00AM EST)
  • Thank you for joining us in the Adoption Program 2022 Sessions!
  • AgentMate: Brief Outage Scheduled for December 10th @ 7:00AM CT (8:00AM EST)
  • Quarterly NCOA Processing December 2022

Tags

Academy access Accounting Added Revenue Agency News AgentMate anytime Anywhere Back Office Accounting Best Practice Bug Fixes Client List Client Profile Commissions CruisePRO Customer Service Data Extraction Documents e-Engagement Email Engagement Enhancements Groups Insurance Integration Invoice Knowledge Base Lead Management Links List Management maintenance Marketing NCOA Outage Preferences Query Tool Relationship Management Release Notes Reminders Reporting Reservation Maintenance Search All Inventory Single Guest Accounting Time Saving troubleshooting

Archives

Google Analytics

© 2023 My AgentMate. All rights reserved.
Hiero by aThemes