An AgentMate Release occurred on April 26th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
An AgentMate Release occurred on March 29th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
An AgentMate Release occurred on February 23rd at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
We have received reports from users that were not being able to access the application. This has now been fixed but we are actively reviewing with the Infrastructure team and will continue to monitor the application. We apologize for… Continue Reading
An AgentMate Release occurred on February 1st at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
The scheduled maintenance for AgentMate has been completed. Initial check-outs of the application show it functioning as intended. Known Issue: The first time a user attempts to access AgentMate from a bookmark saved on their computer they may receive… Continue Reading
An AgentMate application upgrade will be taking place on Friday, January 14th 2022. This update will begin at 11:00pm CST and will take up to 12 hours to complete. During this time the application will not be accessible. We appreciate… Continue Reading
The AgentMate upgrade is still taking place. The entire AM team is working as fast as possible in order to complete the upgrade. We will let you know as soon as we have a firm ETA. We appreciate your… Continue Reading
An AgentMate Release occurred on November 16th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
We have received reports from Apple/ Mac users who are getting an error message about an expired certificate when trying to access AgentMate. Our developers are actively working in order to fix this ASAP. In the meantime you should be… Continue Reading