New Enhancement to existing Feature of the Application
An AgentMate Release occurred on June 30th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
After the January 21st release, there will be some changes in the online payment processing. Clients that receive an electronic invoice can pay with their credit card using the Pay Now function. Once they submit their credit card information along… Continue Reading
We are happy to announce the re-launch of Manulife Insurance integration in AgentMate. Agencies in Canada enrolled in AgentMate which were previously signed up for this integration, will be able to use it right away! This integration will cut down… Continue Reading
An AgentMate Release occurred on Tuesday, May 7th at approximately 2:00 AM ET. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. A note to Paymode-X file import:… Continue Reading
An AgentMate Release occurred on Thursday, March 27th at approximately 2:00 AM ET. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. A note for eEngagement users: a few… Continue Reading
Based on user feedback, we have rolled out a new product Type available within the Reservation maintenance pages. The option to select the Type Rail, was pushed through with the May 17th release. This change is reflected as an option… Continue Reading
There were two recent AgentMate Releases that addressed primarily bug fixes. Both of the AgentMate Releases were completed successfully. Any users who reported bugs/issues were contacted following post release testing. Supplemental notes tied to these two releases can be found… Continue Reading
AgentMate’s infrastructure upgrade has been completed ahead of schedule; this means that AgentMate users can now access the application. For Travel Leaders Group employees there may be a slight access delay while the DNS finishes updating; this should last no… Continue Reading
In an effort to continue to provide best-in-class solutions, AgentMate will be undergoing a significant upgrade to the application’s infrastructure the weekend of March 16th. There are no enhancements tied to this outage, however all servers and related equipment that… Continue Reading
We are proud to announce the launch of our newest AgentMate Insurance Integration. The Manulife Insurance integration will be live on January 22, 2018! This new integration will cut down on the manual data entry as well as removing… Continue Reading