The AgentMate Support desk will be closed on Tuesday, December 25th and Tuesday, November 1st. The AgentMate Support desk will also close at 3 PM Central on Monday, December 24th and Monday, December 31st. We will continue to monitor for… Continue Reading
Looking for a quick and easy way to learn the in’s and out’s of using the Query Tool? Well it just got easier! We have added a great new lesson on AgentMate Academy that will help you learn how to… Continue Reading
An AgentMate Maintenance Outage is scheduled for Friday, November 9th at approximately 9:00 PM EST. The system will be down for approximately 90 minutes for maintenance. Please contact your Support Department with any questions that arise.
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
An AgentMate Release occurred on Thursday, August 2nd at approximately 2:00 AM ET. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. One update was made under the Counselor… Continue Reading