The Internova Infrastructure Team will be doing maintenance to the AgentMate application on July 17th 2021 between 8AM – 9AM CT. During this hour, users may have difficulty logging into the application as well as some sluggishness. We apologize for… Continue Reading
At 6AM EST on Thursday, June 3rd, the Infrastructure team will be doing system maintenance for roughly one hour. During this time page refreshes may be slower than normal. We thank you for you patience and apologize for any inconvenience this… Continue Reading
We are aware of some connectivity issues and sluggishness within the AgentMate application and are working as quickly as possible to identify the root cause and fix the issues at hand. We appreciate your patience as we work through this… Continue Reading
Attention All AgentMate Users: AgentMate will be down for maintenance for roughly one hour beginning at 5PM EST (2PM PST) You will not have access to the application during this time. We apologize for this inconvenience and thank you for… Continue Reading
Hi All, AgentMate will have a small release in the morning of Wednesday, March 17th to correct a small item that was found in the last release. This may result in a 5-10 minute outage. If you have… Continue Reading
Hello Valued Members, Access to AgentMate is currently down. We are working as fast as possible to have this corrected. We thank you for your patience and will post here when this has been corrected. If you have any additional… Continue Reading
Maintenance will be performed on the AgentMate system Thursday, 30th January 2020 beginning at 04:00 a.m. US CST and is expected to last about 30 minutes. During this time, AgentMate will not be available. We apologize for the inconvenience.
We are aware of a validation error response when not entering an insurance coverage amount under the Res Pricing tab. This issue is related to a new field that was added as part of the large release executed November 20.… Continue Reading
There will be a scheduled maintenance release beginning on 7/28/2019 at 11:45pm ET and will run until 1:45AM ET on 7/29/2019. During this time you might notice slight connectivity issues or sluggishness. We thank you for your understanding and patience… Continue Reading
An AgentMate Maintenance Outage is scheduled for Friday, November 9th at approximately 9:00 PM EST. The system will be down for approximately 90 minutes for maintenance. Please contact your Support Department with any questions that arise.