CHUBB Insurance has made some updates to their current insurance policies/plans and those will be reflected in AgentMate on October 20th, 2020. If you are a current user, please read over the “CHUBB Product Updates Announcement Flyer” attached. If you… Continue Reading
Hello Owners & Managers, As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add Express Reservation… Continue Reading
Due to server maintenance Leaders Edge consumer-facing websites and Agent Universe may be down on August 22nd at 5:30 am CST. The maintenance window can last up to 2 hours. If you have any questions or concerns please e-mail us… Continue Reading
Notification of Scheduled Maintenance Planned security maintenance will be performed on the AgentMate servers beginning 8 pm US EST on Sunday, August 16 and ending at 10 pm US EST on Sunday August 16, 2020. AgentMate may not be available… Continue Reading
Planned security maintenance will be performed on the AgentMate servers beginning 11 pm US CST on Friday, February 21 and ending at 11 am US CST on Sunday, February 23, 2020. Sporadically during this time, the Webview reports will not… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
As AIG is transitioning from their old policies to the new ones, AgentMate users may experience issues with accessing the policy “Details” links during the integrated quote/sell process. While AIG works to resolve this, benefit details for most policies can… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
The AgentMate Support desk will be closed on Tuesday, December 25th and Tuesday, November 1st. The AgentMate Support desk will also close at 3 PM Central on Monday, December 24th and Monday, December 31st. We will continue to monitor for… Continue Reading