Planned security maintenance will be performed on the AgentMate servers beginning 11 pm US CST on Friday, February 21 and ending at 11 am US CST on Sunday, February 23, 2020. Sporadically during this time, the Webview reports will not… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
As AIG is transitioning from their old policies to the new ones, AgentMate users may experience issues with accessing the policy “Details” links during the integrated quote/sell process. While AIG works to resolve this, benefit details for most policies can… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
The AgentMate Support desk will be closed on Tuesday, December 25th and Tuesday, November 1st. The AgentMate Support desk will also close at 3 PM Central on Monday, December 24th and Monday, December 31st. We will continue to monitor for… Continue Reading
Looking for a quick and easy way to learn the in’s and out’s of using the Query Tool? Well it just got easier! We have added a great new lesson on AgentMate Academy that will help you learn how to… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
To be compliant with a new GDPR requirement for users to acknowledge that AgentMate uses cookies to support its functionality, a prompt will be presented to users logging in beginning the evening of May 24, 2018. Users will not will… Continue Reading
Happy Memorial Day Long weekend to you ALL! Please note our support hours: Friday May 25th – 9:00AM to 4:00PM EST Monday May 28th – CLOSED in observance Memorial Day The AgentMate Team wishes each of you a safe and… Continue Reading