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Attention All Users: February 20, 2021

Posted on February 19, 2021 by vpuig

On Saturday, February 20th, from 9am to 9pm ET – Travel Leaders Group is doing maintenance on some programs associated to AgentMate, specifically Agency Websites and Trams; this should not impact standard function of the application The AgentMate Team

Please take note

Sunsetting Express Res on January 26th – PLEASE READ THE FOLLOWING:

Posted on January 11, 2021 by vpuig

The AgentMate Team is very excited to launch the new “Create Res” module and sunset the old “Express Res”. We will be sunsetting “Express Res” on the morning of January 26th, 2021   If you have not already done the… Continue Reading →

News, Please take note Create Res, Express Res, Sunset

AIG Integration

Posted on December 15, 2020 by vpuig

We are experiencing some pricing discrepancies when quoting AIG insurance through AgentMate. Please check the AIG website when booking AIG insurance through AM. In the meantime, the quoting functionality will remain available as the issue is only with certain policies… Continue Reading →

Please take note AIG

Attention: AgentMate – Sunsetting of Express Res

Posted on December 9, 2020 by vpuig

On behalf of the AgentMate team, we would like thank you for participating in the Create Res – Reservation Webinar! We are very excited to launch the new screens and sunset the old Express Res. If you were not able… Continue Reading →

Please take note, Webinar Attention, Express Res, Important, Take Note

Product Announcement – CHUBB Insurance Updates

Posted on October 15, 2020 by vpuig

CHUBB Insurance has made some updates to their current insurance policies/plans and those will be reflected in AgentMate on October 20th, 2020. If you are a current user, please read over the “CHUBB Product Updates Announcement Flyer” attached. If you… Continue Reading →

Integrations, Please take note, Uncategorized Chubb, Insurance, Product

Create Res Rollout

Posted on September 24, 2020 by vpuig

Hello Owners & Managers, As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add Express Reservation… Continue Reading →

News, Please take note, Rollout, Webinar Create Res, Rollout, Webinar

Server Maintenance on Saturday August 22nd

Posted on August 20, 2020 by vpuig

Due to server maintenance Leaders Edge consumer-facing websites and Agent Universe may be down on August 22nd at 5:30 am CST. The maintenance window can last up to 2 hours. If you have any questions or concerns please e-mail us… Continue Reading →

Please take note maintenance, Outage

Planned Security Maintenance on Sunday August 16, 2020

Posted on August 13, 2020 by vpuig

Notification of Scheduled Maintenance Planned security maintenance will be performed on the AgentMate servers beginning 8 pm US EST on Sunday, August 16 and ending at 10 pm US EST on Sunday August 16, 2020. AgentMate may not be available… Continue Reading →

Please take note maintenance, Outage

Planned Security Maintenance on February 21-23, 2020

Posted on February 21, 2020 by Kaira Diaz

Planned security maintenance will be performed on the AgentMate servers beginning 11 pm US CST on Friday, February 21 and ending at 11 am US CST on Sunday, February 23, 2020. Sporadically during this time, the Webview reports will not… Continue Reading →

Please take note maintenance, Outage

Quarterly NCOA Processing February 2020

Posted on February 11, 2020 by Kaira Diaz

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

Please take note Client List, Client Profile, Engagement, Marketing, NCOA

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Recent Posts

  • Attention All Users: February 20, 2021
  • Update: This has been resolved. AgentMate Outage
  • AgentMate Release Februay 2nd, 2021
  • AgentMate Release January 12th, 2021
  • Sunsetting Express Res on January 26th – PLEASE READ THE FOLLOWING:

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