Hi All, The Internova Infrastructure team will be installing Microsoft Updates to the AgentMate servers starting at 11PM on Friday September 13th. Maintenance Schedule: Friday 9/13 – Saturday 9/14 11PM-11AM ET Saturday 9/14 – Sunday 9/15 11PM-11AM Even though we… Continue Reading
Please be advised that due to scheduled maintenance, AgentMate will be unavailable for approximately 30 minutes on Tuesday, August 13,th starting at 5:00 AM CT We apologize for any inconvenience this may cause and appreciate your understanding The… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday December 5th, 2023, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-8490 Paymode… Continue Reading
Update: AgentMate is now working properly. We apologize for the inconvenience and appreciate your patience. The AgentMate Team
Dear End Users: What would you like to learn more about? What do you find the most challenging within AgentMate? We touched on these areas of the application last year: Memorized Reports Pay Now Leads + Agent Profiler Cash Status… Continue Reading
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team
Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading
The Internova Infrastructure team will be performing server updates on Sunday February 26th from 12:00 – 1:00 am ET. This might result in AgentMate being inaccessible for around 15 minutes on that date. We apologize for the inconvenience. The AgentMate… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday February 7th, 2023, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7327 Import… Continue Reading