Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading
The Internova Infrastructure Team will be rebooting the AgentMate Web Servers on January 15th at 12:00AM CT (1:00AM EST) . This is projected to be a very brief outage that might kick you out of the application, however, you will… Continue Reading
The Internova Infrastructure Team will be rebooting the AgentMate Web Servers on December 10th at 7:00AM CT (8:00AM EST) . This is projected to be a very brief outage that might kick you out of the application, however, you will… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday December 6th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit AG-7171 Missing… Continue Reading
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team
AgentMate Release Notes Release Date Planned for Tuesday November 8th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7130… Continue Reading
We are aware that some guests are not receiving the CE Reminders emails. Our developers are currently working to assess and correct the issue. We currently do not have an ETA. We encourage you to check your CE Reminders settings… Continue Reading
AgentMate Release Notes Release Date Planned for Wednesday September 14th, 2022 by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit AG-6969 Reservation… Continue Reading
AgentMate Release Notes Release Date Planned for Wednesday, August 31th, 2022 by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit… Continue Reading