November 2022 AgentMate Release Notes

AgentMate Release Notes

Release Date

Planned for Tuesday November 8th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes.

 

What’s New

Issue key Release Note Title Release Note Summary Affected Business Unit
AG-7130 Unapplied commission issue To find out why commission is not matching it’s reservation Leisure Group
AG-7125 MPT Agency Payments Email Statements – Never Received by Agent Determine if the email was sent/opened/or rejected TLN
AG-7116 Users’ deactivation To massively deactivate all Cruise Brothers’ users who have not accessed AM in the last 6 months TLN
AG-7109 Bulk Import Retrieve Lead Request Script to convert Lead Requests which matched exact Last Name & Email Address or which had no match has been deployed. Leisure Group
AG-6887 GST amount missing on the receive payment from vendor screen   GST amount missing on the receive payment from vendor screen TLN
AG-6820 Wrong reminders dates on copied reservations To find out why copied reservations are showing incorrect reminders dates TLN

 

Fixes

Issue key Release Note Title Release Note Summary Affected business unit
AG-7111 Client lifetime Value Fixed an issue that caused the lifetime value to show an incorrect amount TLN
AG-7073 CE Reminders Emails are not being sent To prevent CE Reminders Emails from not being sent when they should TLN
AG-7005 Error summary response when trying to create a new group reservation with “Other Category” To prevent users from getting that error summary response when creating new group reservations with “Other Category” TLN
AG-6948 Validation Error when trying to quote TGI policies To prevent users from getting a validation error response when trying to quote TGI products through AM TLN
AG-6919 Reminders not populating To find out why the Reminders box within the Dashboard is not working properly TLN
AG-6916 Merged reservations To find out why a specific reservation is showing info from another one with different guests and different vendor TLN
AG-6834 Reservation is not being added into an existing group To find out why a specific reservation cannot be added into an existing group TLN
AG-6790 Itinerary dates does not match with invoice dates   Itinerary dates does not match with invoice dates solved TLN

 

AgentMate Support will contact anyone who logged a ticket impacted by fixes applied in this release. If you logged one of the above items on behalf of your team, please communicate the resolution to those impacted.

If you have any questions, please let us know.

Thank you,

The AgentMate Team

 

Debbie Tatum

Manager, Implementation and Adoption | Travel Leaders Group.