AgentMate – CE Reminders Logic Issue

We are aware that some guests are not receiving the CE Reminders emails.

Our developers are currently working to assess and correct the issue. We currently do not have an ETA. We encourage you to check your CE Reminders settings and make sure that none of them are expected to be generated on the same day as the others as this seems to be the issue.

If you have questions or need clarification, please reach out to our tier 1 support team.

We appreciate your patience.

The AgentMate Team

Debbie Tatum

Manager, Implementation and Adoption | Travel Leaders Group.