Applicable to TLN Agencies Only
As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a quarterly basis. In many cases, most of the address is correct; however, it may simply be in a non-standard format (e.g. writing Avenue or Ave. versus Ave), don’t worry these are updated as well.
You can see a full list of all updates by running the Data Certification Report for This Quarter. The report clearly shows which field/s was/were updated and why (example: Client moved, Address Standardized, etc.). You can also see this on the individual client’s profile under ‘Communications’ as a note; selecting details will show you the change(s).
This is currently live in AgentMate.
