Hi All, Due to a scheduled deployment to enhance security and performance, the AgentMate application will be unavailable for about 3 hours on Thursday, September 11th, at 7:00 PM PT. We apologize for the inconvenience and appreciate your patience while… Continue Reading
As a benefit of participating in the Engagement Marketing Program you qualify for the National Change of Address (NCOA) process. The Engagement Marketing Program’s National Change of Address (NCOA) process happens quarterly and it will ensure your agency’s customer address… Continue Reading
Hi All, Due to a maintenance issue that affected Regent Seven Seas, MSC Cruises and HX, we kindly ask that you review and confirm that the correct vendor is assigned to any reservation created in AgentMate for those vendors… Continue Reading
As a benefit of participating in the Engagement Marketing Program you qualify for the National Change of Address (NCOA) process. The Engagement Marketing Program’s National Change of Address (NCOA) process happens quarterly and it will ensure your agency’s customer address… Continue Reading
As a benefit of participating in the Engagement Marketing Program you qualify for the National Change of Address (NCOA) process. The Engagement Marketing Program’s National Change of Address (NCOA) process happens quarterly and it will ensure your agency’s customer address… Continue Reading
AgentMate is now running as expected. We will continue to monitor the application closely and collaborate with the DBA team to address any performance issues. Two updates will be done in the early morning, tomorrow. While we don’t anticipate any… Continue Reading
We are aware that AgentMate is running slow. The Infrastructure Team is already working on it as a High Priority. We apologize for the inconvenience and appreciate your patience while we work through this. The AgentMate Team
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
Our team is pleased to announce the integration between SNAP and AgentMate, which will streamline reservation management and increase the effectiveness of the reservation process. As a result of this powerful integration, the following features will be available to you.… Continue Reading
AgentMate is back up and running. We apologize for the inconvenience and appreciate your patience while we worked through this