The Internova Infrastructure team will be performing server updates on Sunday February 26th from 12:00 – 1:00 am ET. This might result in AgentMate being inaccessible for around 15 minutes on that date. We apologize for the inconvenience. The AgentMate… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday February 7th, 2023, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7327 Import… Continue Reading
On March 1st, 2023, we will be updating the password requirements for AgentMate. When you log in for the first time on March 1st or thereafter you will be prompted to change your password and to follow minimum requirements to… Continue Reading
The Internova Infrastructure Team will be rebooting the AgentMate Web Servers on January 15th at 12:00AM CT (1:00AM EST) . This is projected to be a very brief outage that might kick you out of the application, however, you will… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
AgentMate is now up and running. Thank you for your patience. We are aware that invoices and reporting screens are blank. In order to resolve the issue, the Internova Infrastructure team will need to do maintenance on the servers… Continue Reading
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team
update: You are now able to log into AgentMate. We apologize for this brief outage and thank you for your patience as we worked through it. Thank you, The AgentMate Team
AgentMate Release Notes Release Date Planned for Tuesday November 8th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7130… Continue Reading
Hello All, We are excited to inform you that the AgentMate “Knowledge Base” is going to be revamped, we will be updating the current material, removing out of date content and adding new documentation! This is all to provide you,… Continue Reading