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Author: Theresa Scurry

Quarterly NCOA Processing May 2018

Posted on May 3, 2018 by Theresa Scurry

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

Best Practices, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

AgentMate Maintenance Release April 4, 2018

Posted on April 4, 2018 by Theresa Scurry

An AgentMate Release occurred on Wednesday, April 4th at approximately 2:00 AM EDT. This a Maintenance Release and should not impact the current functionality of the application. Please contact your Support Department with any questions that arise.

Please take note

AgentMate Release March 22, 2018

Posted on March 22, 2018 by Theresa Scurry

An AgentMate Release occurred on Thursday, March 22nd at approximately 2:00 AM EDT.  This release included a number of bug fixes that will be communicated to the reporter(s) following post-release testing. If you have any questions, please contact your Support Department.

Release Notes

Quarterly NCOA Processing Jan 2018

Posted on January 30, 2018 by Theresa Scurry

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

Best Practices, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

Manulife/AgentMate Insurance Integration is Live!

Posted on January 22, 2018 by Theresa Scurry

  We are proud to announce the launch of our newest AgentMate Insurance Integration. The Manulife Insurance integration will be live on January 22, 2018! This new integration will cut down on the manual data entry as well as removing… Continue Reading →

Enhancement, News Insurance, Integration, Manulife

Quarterly NCOA Processing – Oct 2017

Posted on November 1, 2017 by Theresa Scurry

Applicable to TLN Member Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

Please take note Client Profile, Marketing, NCOA

Quarterly NCOA Processing – Aug 2017

Posted on August 10, 2017 by Theresa Scurry

Applicable to TLN Member Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

Please take note

Update to Old AgentMate URL – www.mycruiseweb.com

Posted on June 5, 2017 by Theresa Scurry

As many of you will remember, in March of last year we had a Domain Change for AgentMate. Once the change occurred, you would begin being automatically redirected to www.myagentmate.com from www.mycruiseweb.com. We hope that you updated your favorites to… Continue Reading →

Please take note

Quarterly NCOA Processing – Mar 2017

Posted on March 24, 2017 by Theresa Scurry

Applicable to TLN Member Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

Please take note

AgentMate Academy – Outage Resolved

Posted on March 21, 2017 by Theresa Scurry

Issue Resolved. There seems to be a partial outage with the Learning Management System that houses AgentMate Academy. Learners are able to pass through to the Learner Interface, but aren’t able to see the available courses. A ticket has been… Continue Reading →

Issue

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